Terms and Conditions
Effective Date: October 18, 2025
Business Name: Unforgettable Aromas
Welcome to Unforgettable Aromas. These Terms and Conditions govern your use of our website, purchases from our store, and interaction with our products and services. By accessing our website or making a purchase, you agree to these terms in full.
Products and Descriptions
We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, due to the handmade nature of our candles, slight variations in color, scent, and appearance may occur. These are not considered defects but are part of the uniqueness of our products.
Orders and Payment
• All prices are listed in USD currency
• We accept payment through Stripe. Orders will be processed once payment is received.
• We reserve the right to cancel or refuse any order at our discretion.
Shipping and Delivery
• Orders are typically processed within 2-7 business days.
• Shipping times may vary depending on location.
• We are not responsible for delays caused by shipping carriers or events beyond our control.
• Customers are responsible for providing accurate shipping information.
Returns and Refunds
Due to the nature of our products, we do not accept returns on used candles. However:
• If your item arrives damaged, please contact us within 5 days of delivery with photos of the damage.
• Refunds or replacements may be issued at our discretion.
• We do not offer refunds for scent preference or change of mind.
Safety Disclaimer
Please use our candles responsibly:
• Never leave a burning candle unattended.
• Keep out of reach of children and pets.
• Burn on a heat-resistant surface, away from drafts and flammable objects.
• Do not burn the candle for more than 4 hours at a time.
• Follow all safety instructions provided with the product.
Unforgettable Aromas is not liable for any damage or injury resulting from misuse of our products.
Intellectual Property
All content on our website, including images, logos, product descriptions, and branding, is the property of Unforgettable Aromas and may not be used or reproduced without written permission.
Privacy Policy
We respect your privacy. Any personal information you provide will be used solely to process your orders and will not be shared with third parties, except as required to fulfill your order (e.g. shipping and payment)
Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page and will take effect immediately.
Contact Information
If you have any questions or concerns about these Terms, please contact us at:
đ§ Info@unforgettablearomas.com
đ Unforgettablearomas.com
